Customer Support Consultant Vacany

HOURS:
Full time, Monday - Friday, 8.30am - 6pm. Based at Revelation Offices in Hambrook, Bristol.

REPORTING TO:
Sales & Marketing Director.

RESPONSIBLE FOR:
Manpower Nil
Finance/Budgets Nil

FUNCTIONAL RELATIONSHIP:
Clients, Sales & Marketing team, Project Managers.

CONTACTS WITH:
Office Manager, Directors

MAIN PURPOSE OF JOB:

To provide a comprehensive and all encompassing support for Account Managers and clients /prospects.
To build telephone relationships with potential Clients to ensure longevity and growing levels of revenue through Customer satisfaction and delivery of results
To create opportunities for quality Customer acquisition through in depth support of the Sales Team and the development of leads and fact finding.
To provide reports and analysis of sales team and sales performance
To organise workload support for Sales
To liaise with Clients to ensure their complete understanding, satisfaction and assurance
To complete sales process administration
To write Client proposals
To develop exhibition sales with existing exhibitors, via telephone
To follow up marketing campaigns with potential and new clients, via telephone
To complete client event research telemarketing

PERSONAL ACTIVITIES: (Chairing meetings etc)

Conduct oneself with extreme levels of professionalism with clients and departments
Must be proficient in IT to a high standard to include excel, word, powerpoint

PACKAGE:

Basic salary, dependant on level of experience
Bonus based on achievement of team target of revenue & GP & KPI achievement
After 1 year pension

Note: 6 month probation period

If you are interested in this position please download an application form and then email it to hr@revelation-events.co.uk